Introducing @@mention messages, which are only visible in group channels to @@mentioned users — The familiar “@mention” convention is employed by group chat participants who want to target a message of particular relevance to a specified channel user. While these visible-to-all-in-the-channel “@mention” messages benefit the emphasized @mention recipient by being presented in conversational context, they have the unfortunate consequence of forcing remaining channel members…

Know your most important messages will be seen and acted upon — What user hasn’t sent a message only to hear later from recipients, “Oh, I must have missed that,” or “When did you send it?” Wouldn’t it be helpful if group messaging users could be sure that certain messages were seen and acted upon? Introducing Required Reading Messages, another Wrinkl innovation…

A Convenient Additional Level of Security for Your Confidential Messages End to end encryption is great! But it doesn’t protect information once it’s received, where it’s most vulnerable. Few people are sophisticated, proactive or malicious enough to tap into your network in order to try to steal a peek at…

Group chat users are very familiar with @mention. Senders @mention someone in a message when it’s relevant to the group but is especially pertinent to the @mentioned member. Unfortunately, due to lack of a good alternative, users are forced to employ @mention in situations it wasn’t intended for and in…

Now You Can Request and Aggregate Private Replies in Group Channels — Slack, Teams and the rest have it wrong: group messaging is a terrible tool for business, an all-day interruption requiring constant attention, a chaos of rivers of messages rushing by, aging off the page and disappearing forever. You don’t use group messaging — it uses you. Since 2015, while the…

Channel and email messages sent simultaneously Far from becoming the promised “email killer,” group messaging has actually reinforced the continued importance of email. Group messaging excels at fast paced and colloquial internal communication. However, external communication — that is interaction with clients, vendors, and other involved third parties — remains the province of email. According to…

Wrinkl’s patented technology brings greeting-card giving to group messaging, adding joy to the workplace and de-clogging channels of “happy birthday!” and “congratulations!” messages. Wrinkl, the Appy Award winning group messaging innovator, today announced that the company has been granted a patent for its group channel greeting card technology. …

But What Does ‘Built for Business’ Really Mean? By Jeffrey Cohen During press interviews and at conferences, Wrinkl is often asked something like the following: “So, Wrinkl is group messaging built specifically for business. What exactly does that mean, ‘built for business?’” …

By Chris Donahue ERP systems automate and coordinate the flow of information and tasks across your business improving operational efficiency, improving customer service, and reducing costs. Communication and coordination among all user groups is key to smooth and timely operation. …